Dear Mr Scott, I had to write to tell you what a wonderful experience it has been working with you and your company. First impressions mean a lot, especially to a novice in the world of protection dogs. I found your company online and from the first call, I knew I was in the right place. The staff answered my calls promptly and answered all of my questions. They took the time to assess my living situation and suggest the dogs for me. I was nervous, with many questions. They answered every call like it was the first. Very polite and knowledgeable. Once we had settled on a dog- the buying experience was a breeze. Transfer of funds and documents was smooth and easy. I was provided with a contract that detailed exactly what I was getting. And I even received pictures of my dog as I was waiting for her. The day she was delivered was fun and informative, as I was taught how to speak with and handle my new best friend. Once again, even after delivery, my calls were answered each and every time. Never was I left high and dry or to fend for myself. It is obvious that this company really cares about both their dogs and their clients. “And the dogs?” I saved the best for last. They are beyond awesome. I purchased a male and a female. They were absolutely everything they were purported to be. Steady, even, stable dogs with spot on obedience and even a sense of fun. They can pass for family pets only—that is how kind and gentle they are. But make no mistake—their protection work is impressive. My husband is away from home a lot and I never have a moment of fear since my two dogs arrived. They are fabulous dogs. I would not trade them for anything and I have not one moment of regret. My quality of life has gone up 200% since they arrived. And finally, Mr Scott—as the owner of the business, you have been a pleasure to work with and get to know. It is obvious that you love what you do and care about both your dogs and your clients. The dogs are highly trained but in a way that doesn’t break their spirit. Their joy is intact and evident. That takes a great deal of compassion and skill. Thank you so much for my fabulous dogs. I will never go anywhere else should I need another dog.